SwirrlSpeak

At Swirrl, we’re big fans of Stewart Mader’s excellent blog on wiki practices and adoption, Future Changes. So, it was an honour that he accepted a contribution from us about finding information at work.

If a question about general knowledge comes up in conversation, it’s easy to immediately look it up on the web on your laptop or phone. If you’re watching a film and you can’t place where else you’ve seen one of the actors, you can instantly look it up on IMDB. You can even use services like Shazam to identify songs. Finding things out at work should also be this easy, but it normally isn’t. Although the information you want probably exists somewhere in your organization, it’s often scattered across multiple systems or you might not have access to the specific shared drive where it lives….

Read the whole article here.

We’ll be contributing more material to Stewart’s blog over the coming months.